LEGAL & COMPLIANCE

term of service

How we collect, use, and protect your information at HydroGuard Exterior.

Terms of Service

Business Name: J&J Tri State Pressure Washing
Website: https://jjtri-statepressurewashing.com/quote-page

These Terms of Service (“Terms”) govern your use of [Business Name]’s website, services, and communications. By using our website, requesting a quote, scheduling a service, or communicating with us, you agree to these Terms.

1. Services

[Business Name] provides pressure washing and exterior cleaning services, which may include house washing, driveway cleaning, sidewalk cleaning, patio cleaning, deck cleaning, fence cleaning, gutter cleaning, roof cleaning, commercial pressure washing, and other related services.

Service availability may depend on location, property condition, weather, equipment access, water access, safety conditions, and scheduling availability.

House washing
Driveway cleaning
Sidewalk cleaning
Patio cleaning
Deck cleaning
Fence cleaning
Gutter cleaning
Roof cleaning
Commercial pressure washing

2. Quotes and Estimates

Any quote or estimate provided is based on the information available at the time, including property size, surface condition, photos, service type, and customer-provided details.

Final pricing may change if the actual service area, condition, level of buildup, stains, safety requirements, or requested work differs from the original information provided.

3. Scheduling and Access

Customers are responsible for providing accurate service location information and ensuring that our team has safe access to the areas being cleaned.

Before service, customers should remove vehicles, furniture, decorations, fragile items, plants, outdoor electronics, and other items from the work area. Customers should also make sure windows and doors are closed and that water access is available if required.

4. Customer Responsibilities

The customer is responsible for:

5. Results and Limitations

We make reasonable efforts to provide high-quality cleaning results. However, some stains, oxidation, rust, oil, paint, organic growth, discoloration, or surface damage may not be fully removable.

Pressure washing and exterior cleaning results may vary depending on age, material, previous maintenance, weather exposure, surface condition, and type of stain or buildup.

Providing accurate property and contact information
Confirming permission to perform services at the property
Notifying us of fragile surfaces, damaged areas, electrical outlets, leaks, loose siding, damaged paint, cracked concrete, or other property concerns
Keeping pets, children, and other individuals away from the work area during service
Ensuring access to water and service areas when needed

These responsibilities help ensure safe and efficient service delivery.

6. Payments

Payment terms will be provided at the time of booking, invoice, or service agreement. Payment may be required before, during, or after service depending on the job type.

Late payments may result in additional fees, collection efforts, or suspension of future services.

7. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please contact us as soon as possible at [Phone Number] or [Email Address].

We may reschedule service due to weather, unsafe conditions, equipment issues, property access issues, or other circumstances outside our control.

8. SMS/Text Message Terms

By providing your phone number and agreeing to receive text messages from [Business Name], you consent to receive SMS messages related to our services. These messages may include quote follow-ups, appointment confirmations, service reminders, customer support, promotional offers, and service updates.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message. After replying STOP, you may receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

For help, reply HELP or contact us at [Phone Number] or [Email Address].

Carriers are not liable for delayed or undelivered messages.

SMS consent is not required as a condition of purchase.

Please review our Privacy Policy here: [Privacy Policy URL]

9. Marketing Communications

If you opt in to receive marketing messages, we may send promotional offers, seasonal service reminders, discounts, or updates about our services. You may unsubscribe from marketing SMS messages at any time by replying STOP.

10. Website Use

You agree not to misuse our website, submit false information, attempt unauthorized access, interfere with website operation, or use the website for unlawful purposes.

11. Intellectual Property

All website content, including text, graphics, logos, images, designs, and service descriptions, belongs to [Business Name] or its content providers and may not be copied, reproduced, or used without permission.

12. Limitation of Liability

To the maximum extent permitted by law, [Business Name] is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or services.

Our liability for any claim related to services will not exceed the amount paid for the specific service giving rise to the claim.

13–16. Additional Terms and Contact

13. No Guarantee

We do not guarantee that all stains, discoloration, buildup, or surface issues will be completely removed. Some conditions may be permanent or may require additional treatment.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about these Terms, please contact us:

[Business Name]
Phone: [Phone Number]
Email: [Email Address]
Website: [Website URL]
Service Area: [City/State or Service Area]

Phone: [Phone Number] | Email: [Email Address]